PERSONAL DATA WE COLLECT AT YOUR DIRECTION
We may collect an individual’s information under the direction of one our customers, but we have no direct relationship with the individuals whose personal data is controlled by our customers. The use of your information collected through your use or a customer’s services shall be limited to the purpose of providing the Services for which you or that customer engaged WP Managed Secure.
PERSONAL DATA YOU PROVIDE TO US
In order for you to use our Services and other features of our Site, we will ask you for some of your personal data (e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature of the interaction. Those who purchase Services from us are asked to provide information including, as necessary, the personal and financial information required to process transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not disclose personal data other than as described below. You can always refuse to supply personal data, however, doing so may prevent you from receiving our Services and may prevent you from engaging in other activities on the Site. In no event will we ever gather sensitive personal data (e.g. health information, religious preferences, etc.) from you, and we expressly request that you not provide any such sensitive personal data to us in any free-text fields that are present on the Site.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. We use analytical software to help us understand this information. This software sends information to its licensor. Other sites and companies may also use this software. As a result, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no responsibility for this collection and use.
COOKIES & OTHER TECHNOLOGIES ON THE SITE
We disclose personal data only to our employees and third parties (such as the service providers that need to know that information in order to process it on our behalf or to help provide the Services) that have agreed not to disclose it to others. These employee or third party provided services may include:
Providing customer service
Sending marketing communications
Conducting research and analysis
Providing cloud computing infrastructure
Some of the employees or third parties providing these services may be located outside of your home country (e.g. in the United States). By using the Site or signing up for the Services you consent to the transfer of your information to them.
If you are our customer, we will occasionally send you emails to tell you about new features, solicit your feedback, or keep you up to date with what is going on at WP Managed Secure. If you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We own all such feedback.
We acknowledge that you have the right to access your personal information, but – with respect to the data that we collect at the direction of our customers – we have no direct relationship with the individuals whose personal data we process. An individual who seeks to access, correct, amend, or delete inaccurate data maintained by one of our customers should direct their query to that customer acting as the data controller.
You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails. Alternatively, you may contact us at the information provided below.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at [email protected].
DMCA WEBSITE NOTICE
If you believe that one of our customers is infringing your copyright on a site hosted by WP Managed Secure, please send a written notice to:
ATTN: General Counsel
WP Managed Secure
1117 State Street
Santa Barbara, CA 93101
Section 512(c) of the DMCA requires that a notice include all of the following in order to be valid:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit WP Managed Secure to locate the material;
Information reasonably sufficient to permit WP Managed Secure to contact you, such as an address, telephone number, and, if available, an e-mail address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate, and under penalty of perjury, that you are copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
You acknowledge that if you fail to comply with all of the foregoing requirements your DMCA notice may not be valid, and we may take no action.